Shipping and Returns Policy

Shipping

  • Fast Fulfillment: We ship all orders the same or next business day.
  • Shipping Rates:
    • Free Shipping on orders of $75 or more
    • $4.95 flat fee for orders up to $45
    • $7.95 flat fee for orders between $45 and $75
  • Delivery Window: Expect your package within 2–5 business days of shipment.
  • Tracking: As soon as your order ships, we’ll send you an email with your tracking details so you can follow its journey to your door.
  • Delivery Estimates: While we strive to meet our delivery window, actual delivery times are estimates only and may be affected by carrier delays, weather events, or other unforeseen circumstances. We appreciate your patience and will notify you of any significant delays.

Returns & Exchanges

Whether something’s wrong or you’ve simply changed your mind, we’ve got your back:

  1. Easy Start: Just send us a message at support@spizebox.com or give us a call at +1 (309) 863-8700 to let us know you’d like to return all or part of your order.
  2. Prepaid Label: We’ll email you a prepaid return label—no costs or paperwork on your end.
  3. Quick Refund: Once we receive your package, we’ll issue your refund to the original payment method right away.

If you ever need help or have questions about shipping or returns, please don’t hesitate to reach out. We’re here to make your SpizeBox experience as smooth and worry-free as possible!